The ServiceManagers.org community for Trusted and Reputed Service Managers was officially presented at the Nordic Project Zone 2013 summit celebrated in Copenhagen (Denmark).
- ProjectManagers.org: for project management professionals.
- ServiceManagers.org: for service management professionals.
- ProjectDirectors.org: for programme and portfolio professionals, and PMO directors.
- ServiceDirectors.org: for service portfolio and customer experience professionals, and SMO directors.
Being the facilitator of a “Birds of a Feather” discussion group about ”Assessing and Recovering Troubled Projects”, also were analyzed the different types projects and services and discussed the great difference between ones and others, that justify the creation of different professional communities for attending the particular needs of each professionals.
Angel Berniz was the speaker for a Masterclass on “ISO 21500 Guidance for Project Management”, that included how ISO 21500 differentiates between Projects and Services (operations).