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Top 5 Issues in ITSM Consulting Projects and Its Mitigation Methods

Recently I gave a presentation on the topic “Top 5 issues in ITSM Consulting projects and its mitigation methods”, at TFT14 (Tomorrow’s Future Today) organized by SDI (Service Desk Institute) and I was delighted with 200 views in just 2 days.
Understanding the interest in this niche topic from big audiences, here I am posting the presentation slides:

Hope you will like it.