September 1, 2015

Events & News

Best Practices

Case Studies

Expert Reviews

Key Lessons & Tips

what's on the menu

What’s on the menu?!

Well this is how I used to picture an IT service catalog in my early ...

Read More »
ITIL-common-sense

ITIL® is “Documented Common Sense”

But the problem is that common sense isn’t as common as it ought to be. ...

Read More »
ITIL-implementation-ServiceManagers.org

12 Questions Should Be Answered During ITIL® Implementation Perpetration

As known, the services process improvement in general has common steps starting with understanding the vision ...

Read More »
Service-Management-Capacity-Performance

Capacity and Performance Management – Twin Sisters

Capacity and Performance management are often spoken of together as if they are one. The ...

Read More »

Career Advice

IIEC-MBA-Executive-Programs-Accreditation

What is the IIEC Accreditation for MBA & Executive Programs?

The International Institute of Executive Careers (IIEC) is an U.S.A. institution that provides accreditation for ...

Read More »
SDI-APMG-ITIL-Incident-Management-Certification-Programs

Incident Management Certification Programs Research Report

SDI, APMG, ITIL or ServiceManagers.Org, there are many Incident Management Certification Programs available. In this ...

Read More »
it-incident-management-cpim

IMP™ Exam and ‘Guidance for Incident Management’ Book – an Incident Management Professional’s Opinion

Certified Incident Management Professional™(IMP™) is a certification for all those people who are looking for ...

Read More »
TIL-Certification-Exam-ITSM-Foundation-Intermediate-Practitioner-ITIL-Expert-ITIL-Master

ITIL Foundation & ITIL Certification Portfolio • The #1 Guide

This is the ultimate guide for helping you understand the ITIL certification exams: ITIL Foundation, Practitioner, Intermediate ...

Read More »