HomeAuthorsPosts by Mahmoud ElSahar (Cairo, Egypt)
Mahmoud ElSahar (Cairo, Egypt)
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I am engaged in Service Delivery domainfor more than 20+years, I got wealth of experience and deep knowledge for lot of technical practices, Contract management,Business DevelopmentandCustomer Service. I have a proven track record of building high performance multinational teams with an ability to increase revenues & margins, identify and implement the new business opportunities. I am specialized inManaged Services, Contract management,Cost optimization, Business Development, Customer Service management, CRM, Procurement, Healthcare, O&G,Utilities, Railway Signalling and Quality Assurance,, I am certified as Global Operation leader, Service Delivery management, Customer support, Lean Six Sigma - Green Built, AIM L3, PMP and ITIL foundation certifications are in completion progress.
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