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Airan Romero (San Nicolás, Mexico)
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Airan Romero focused his career in evangelizing companies and individuals in the goods and wonders of ITSM. He currently works at OpenService managing outsourced services for over 15 companies from a wide range of categories; from insurance to retail, mainly in LATAM and North America. A firm believer in spreading good practices everywhere, he is currently working on finishing a book about the challenges in implementing best practices in medium sized Latin American companies. He can be reached at LinkedIn (click here) and is always happy to exchange thoughts with professionals in the ITSM area through Twitter @airanr and [email protected].
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